Meet Our Staff

Our well qualified team can help you today!

View our Mission Statement >

Terry Rafih
Chairman & CEO
(519) 979-1900

Hello, I am Terry Rafih.

I have been in the automotive industry since 1985. I am quite proud of my many accomplishments, as well as my team of truly dedicated, trained professionals. We are ready to assist each and every client with nothing short of excellent customer service at all times. The automotive industry is not only my business, but also my passion. I am married and have four children. I work "EIGHT DAYS A WEEK," in order to maintain customer satisfaction beyond your expectations. I invite you to come see for yourself. If you would like to know more about me you may also browse my "RAFIH STYLE" magazine, which is available online.

"IF YOU'RE SATISFIED, TELL OTHERS... IF NOT, CALL TERRY RAFIH!"


Munawwar Ali
President of Rafih Automotive
Hamoody Rafih
VP of Group Sales Division

Zeyad Rafih
VP of Group Fixed Operations
10 Years
(519) 972-6500
zrafih@rafihautogroup.com
Carolyn Jones
Chief Financial Officer
(519) 972-6500

Fred Francis
Director of Business Development
(519) 990-4138
Cathy Pratt
Director of Finance
13 Years
(519) 564-3989 cpratt@rafihautogroup.com

Kelly Ingersoll
Manager Business Development Centre
2 years
(519) 972-6500
kingersoll
@rafihautogroup.com
Susan Williamson
Executive Assistant
(519) 972-6500
swilliamson
@rafihautogroup.com

Management

Steve Virag
General Manager
11 Years
(519) 972-6500
Toll Free: (866) 867-7969
svirag@fordwindsor.com
Mark Vrecic
Sales Manager
25 Years
(519) 972-6500
Toll Free: (866) 867-7969
smvrecic@fordwindsor.com
Scott Ohler
Sales Manager
(519) 972-6500
Toll Free: (866) 867-7969
sohler@fordwindsor.com
Fred Tcharmtchi
Certified Pre-Owned Sales Manager
(519) 972-6500
Toll Free: (866) 867-7969
ftcharmtchi@rafihautogroup.com
Alex Vacratsis
Pre-Owned Sales Manager
2 years
(519) 972-6500
Toll Free: (866) 867-7969
avacratsis@fordwindsor.com
Matt Brown
Business Manager
4 years
(519) 972-6500
Toll Free: (866) 867-7969
mbrown@fordwindsor.com
Theresa Jessop
Business Manager
(519) 972-6500
Toll Free: (866) 867-7969
Colin Graham
Service Manager
6 Years
(519) 966-7378
Toll Free: (866) 867-7969
cgraham@fordwindsor.com
Brian Pluimers
Parts Manager
3 Years
(519) 972-5965
Toll Free: (866) 867-7969
bpluimers@fordwindsor.com

Sales

Frank Meloche
Sales Associate
50 Years
(519) 972-6500
Toll Free: (866) 867-7969
Anne Holmes
Sales Associate
26 Years
(519) 972-6500
Toll Free: (866) 867-7969
aholmes@fordwindsor.com
Mario Mariani
Sales Associate
25 Years
(519) 972-6500
Toll Free: (866) 867-7969
mmariani@fordwindsor.com
Toby Karchuk
Sales Associate
6 Years
(519) 972-6500
Toll Free: (866) 867-7969
tkarchuk@fordwindsor.com
Joe Nascimento
Sales Associate
5 Years
(519) 972-6500
Toll Free: (866) 867-7969
jnascimento@fordwindsor.com
Bill Kachmaryk
Sales Associate
(519) 972-6500
Toll Free: (866) 867-7969
Mark Renaud
Sales Associate
4 years
(519) 972-6500
Toll Free: (866) 867-7969
mrenaud@fordwindsor.com
Sara Dawson
Sales Associate
3 years
(519) 972-6500
Toll Free: (866) 867-7969
sdawson@fordwindsor.com
Wally Kobrosli
Sales Associate
2 years
(519) 972-6500
Toll Free: (866) 867-7969
wkobrosli@fordwindsor.com
Darwish Kachoud
Sales Associate
1 year
(519) 972-6500
Toll Free: (866) 867-7969
dkachoud@fordwindsor.com
Will Ball
Sales Associate
1 year
(519) 972-6500
Toll Free: (866) 867-7969
wball@fordwindsor.com

Service

Pat McFarlane
Service Advisor
12 years
Phone: (519) 966-7378
Toll Free: (866) 867-7969
pmcfarlane@fordwindsor.com
Samantha Therrien
Service Advisor
7 years
Phone: (519) 966-7378
Toll Free: (866) 867-7969
stherrien@fordwindsor.com
Sue Wright
Service
24 years
Phone: (519) 966-7378
Toll Free: (866) 867-7969
swright@fordwindsor.com
Roger Dubois
Service
20 years
Phone: (519) 966-7378
Toll Free: (866) 867-7969
Mike Moore
Service
10 years
Phone: (519) 966-7378
Toll Free: (866) 867-7969
mmoore@fordwindsor.com
Christine Hamelin
Service
7 years
Phone: (519) 966-7378
Toll Free: (866) 867-7969
chamelin@fordwindsor.com
Chuck Charlebois
Service
3 years
Phone: (519) 966-7378
Toll Free: (866) 867-7969
ccharlebois@windsorjaguar.com
Vie Delcozzo
Service
32 years
Phone: (519) 966-7378
Toll Free: (866) 867-7969
Thair Yousif
Service
27 years
Phone: (519) 966-7378
Toll Free: (866) 867-7969
Jim Dugdale
Service
20 years
Phone: (519) 966-7378
Toll Free: (866) 867-7969
Robert Hood
Service
25 years
Phone: (519) 966-7378
Toll Free: (866) 867-7969
Danny McFarlane
Service
23 years
Phone: (519) 966-7378
Toll Free: (866) 867-7969
Philip Tsang
Service
19 years
Phone: (519) 966-7378
Toll Free: (866) 867-7969
Jason Thomas
Service
16 years
Phone: (519) 966-7378
Toll Free: (866) 867-7969
Matt Pellow
Service
12 years
Phone: (519) 966-7378
Toll Free: (866) 867-7969
Dan Hyatt
Service
10 years
Phone: (519) 966-7378
Toll Free: (866) 867-7969
Myles Vanden Hoogen
Service
3 years
Phone: (519) 966-7378
Toll Free: (866) 867-7969
Mark Keeping
Service
2 years
Phone: (519) 966-7378
Toll Free: (866) 867-7969
Rayon Green
Service
1 year
Phone: (519) 966-7378
Toll Free: (866) 867-7969
Derek Galipeau
Service
1 year
Phone: (519) 966-7378
Toll Free: (866) 867-7969
Jamie Moser
Service
1 year
Phone: (519) 966-7378
Toll Free: (866) 867-7969
Peter Lembke
Service
Phone: (519) 966-7378
Toll Free: (866) 867-7969
Thair Youssef
Technician
Phone: (519) 966-7378
Toll Free: (866) 867-7969
Elaine Rueger
Service Cashier
1 year
Phone: (519) 966-7378
Toll Free: (866) 867-7969
erueger@fordwindsor.com
Jenn Whitehead
Service Cashier
1 year
Phone: (519) 966-7378
Toll Free: (866) 867-7969
jwhitehead@fordwindsor.com
Julien
Service
Phone: (519) 966-7378
Toll Free: (866) 867-7969
Ryan King
Service Tower Operator
Phone: (519) 966-7378
Toll Free: (866) 867-7969

Parts

David Blain
Parts
28 years
Phone: (519) 972-5965
Toll Free: (866) 867-7969
dblain@fordwindsor.com
Greg Gammon
Parts
15 years
Phone: (519) 972-5965
Toll Free: (866) 867-7969
ggammon@fordwindsor.com
Danielle LaChance
Parts
14 years
Phone: (519) 972-5965
Toll Free: (866) 867-7969
dlachance@fordwindsor.com
Sean Pennycook
Parts
2 years
Phone: (519) 972-5965
Toll Free: (866) 867-7969

Administration

Said Ammar
Administration
16 years
Phone: (519) 972-6500
Toll Free: (866) 867-7969
sammar@fordwindsor.com
Frank Ferriolo
Internet Specialist
2 years
Phone: (519) 972-6500
Toll Free: (866) 867-7969
fferriolo@fordwindsor.com
Amber Beneteau
Reception
5 years
Phone: (519) 972-6500
Toll Free: (866) 867-7969
reception@fordwindsor.com
Lorie Gillemette
Greeter
1 year
Phone: (519) 972-6500
Toll Free: (866) 867-7969
Julie Broderick
Client Care Representative
3 years
Phone:(519) 972-6500
Toll Free: (866) 867-7969
Sarah Ouellette
Client Care Representative
3 years
Phone:(519) 972-6500
Toll Free: (866) 867-7969
Fatin Haddad
Client Care Representative
1 year
Phone:(519) 972-6500
Toll Free: (866) 867-7969
Nicole Raseyer
Client Care Representative
1 year
Phone:(519) 972-6500
Toll Free: (866) 867-7969

Performance Ford

1150 Provincial Rd Windsor, ON N8W 5W2

(519) 972-6500

Sales

Monday - Thurs
9:00AM - 8:00PM
Friday
9:00AM - 6:00PM
Saturday
9:00AM - 5:00PM
Sunday
Closed

Service

Monday - Friday
6:00AM - 6:00PM
Saturday
Closed
Sunday
Closed

Parts

Monday - Friday
7:30AM - 5:00PM
Saturday
Closed
Sunday
Closed